QUESTION: 5

Name the methods available to provide data access to a user outside of their domain hierarchy.
Choose 2 answers

Contains
Domain scope
Access Control Lists
sys_visibility.domain system property
Visibility

Answer(s): C,D

Explanation:

In ServiceNow, providing data access to a user outside of their domain hierarchy can be achieved through the following methods:
1. Access Control Lists (ACLs): A, C, Ls are used to define permissions for accessing data within ServiceNow. By configuring ACLs, you can grant specific users or groups access to data outside their domain hierarchy. This is done by setting up rules that allow or deny access based on various conditions, such as roles, user attributes, or specific field values.
2. sys_visibility.domain system property: This system property can be configured to control the visibility of records across different domains. By setting this property, you can define which domains' data should be visible to users outside their own domain hierarchy. This allows for more granular control over data access and visibility.
These methods ensure that users can access the necessary data while maintaining the integrity and security of the domain separation model.
1: ServiceNow ACL Documentation
2: ServiceNow Domain Separation Documentation

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QUESTION: 6

What does an admin click to view only global domain process while in the global domain?

Global Domain Scope
Configure Domain Scope
Collapse Domain Scope
Revert Domain Scope

Answer(s): A

Explanation:

When an admin wants to view only the global domain process while in the global domain, they need to click on the Global Domain Scope. This option allows the admin to filter and view processes that are specific to the global domain, ensuring that they are not seeing processes from other domains. This is particularly useful in a domain-separated environment where maintaining clarity and separation of processes is crucial.

Reference:

· ServiceNow Domain Separation - Basics
· ServiceNow Domain Separation - Advanced Concepts

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QUESTION: 7

When an administrator working in a domain modifies a policy that exists in a higher domain or in global, the system automatically:

Creates a new Pol`cy and application in the current domain
Modifies original policy but not current domain
Creates a new record for that administrators current domain and overrides the original
Modifies the module record and overrides the original

Answer(s): C

Explanation:

When an administrator working in a domain modifies a policy that exists in a higher domain or in the global domain, ServiceNow automatically creates a new record for that administrator's current domain and overrides the original policy. This ensures that the changes are specific to the current domain and do not affect the policies in the higher or global domains. This behavior is part of the domain separation feature, which allows different domains to have their own customized policies and configurations without impacting each other.
For more detailed information, you can refer to the following resources:
· ServiceNow Support Article on Domain Separation
· Developing Domain-Separated Applications

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QUESTION: 8

What is delegated administration?

Allows users without the admin role to develop applicatoins.
Allows service providers to grant admin access to their customers.
Allows tasks and approvals to be handled temporarily by another user.
Another name for Process Separation.

Answer(s): C

Explanation:

Delegated administration in ServiceNow allows tasks and approvals to be temporarily handled by another user. This functionality is particularly useful in scenarios where the primary user is unavailable, ensuring that workflows and processes continue without interruption. It helps maintain efficiency and continuity in service management by allowing designated users to take over specific responsibilities temporarily.

Reference:

· ServiceNow Product Documentation on Delegated Administration1 · ServiceNow Knowledge Base on Delegated Approvals and Tasks2

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QUESTION: 5

Explanation:

QUESTION: 6

Explanation:

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QUESTION: 7

Explanation:

QUESTION: 8

Explanation:

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