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Select the recommended approach to Domain Separation

  1. 50% or more Standard. 25% or more data-driven, Less than 25% Configuration
  2. 80% or more data-driven. 15% or more Standard. Less than 5% Configuration
  3. 70% or more Standard. 25% or more data-driven. Less than 5% Configuration
  4. 80% or more Standard, 15% or more data-driven, Less than 5% Configuration

Answer(s): D

Explanation:

ServiceNow recommends a domain separation approach that maximizes the use of standard configurations while minimizing custom configurations. This approach ensures maintainability, scalability, and ease of upgrades. The recommended approach is:
· 80% or more Standard: Utilizing out-of-the-box (OOTB) configurations as much as possible to leverage ServiceNow's built-in capabilities and best practices.

· 15% or more data-driven: Using data-driven configurations to adapt to specific business needs without extensive custom coding.
· Less than 5% Configuration: Minimizing custom configurations to reduce complexity and potential issues during upgrades.
This strategy aligns with ServiceNow's best practices for domain separation, ensuring that the system remains robust and easier to manage.
1: ServiceNow Domain Separation Best Practices 2: Understanding Domain Separation in ServiceNow



How should you assign user record to a specific domain other than the one based on their company?

  1. Select Managed Domain, and set their domain field to the desired domain.
  2. Use a Source Script on your LDAP transform.
  3. Set Default to true on their domain record.
  4. Change their Company reference to a company with the desired domain.

Answer(s): A

Explanation:

To assign a user record to a specific domain other than the one based on their company, you should use the "Managed Domain" option and set their domain field to the desired domain. This method allows administrators to manually assign a user to a different domain, ensuring that the user has the appropriate access and permissions within that domain.


Reference:

· ServiceNow Documentation on Domain Separation explains how to set the domain for a user. · ServiceNow Developer Documentation provides detailed information on domain separation and managing domains.



Visibility can be granted to users by which of the following means:
Choose 2 answers

  1. User visibility domains
  2. Group Membership
  3. Role
  4. Default Domain

Answer(s): B,C

Explanation:

Visibility in ServiceNow can be granted to users through Group Membership and Role. · Group Membership: Users can be assigned to specific groups, and these groups can be granted visibility to certain records or functionalities within ServiceNow. This method allows for efficient management of user permissions based on their group affiliations. · Role: Roles define a set of permissions that can be assigned to users. By assigning roles to users, administrators can control what users can see and do within the platform. Roles are a fundamental part of access control in ServiceNow.


Reference:

· ServiceNow User Criteria and Access Control
· ServiceNow Group Management



Why would you set Choice Action to Ignore on a transform field map?

  1. To avoid inserting dummy referenced records into global.
  2. To reject new rows that doen't have choice values present.
  3. To insert missing rows in a referenced table.
  4. To transform a field value using a script.

Answer(s): A

Explanation:

Setting the Choice Action to "Ignore" on a transform field map in ServiceNow is used to avoid inserting dummy referenced records into the global domain.
When importing data, if the system encounters a reference field value that does not match any existing records, setting the Choice Action to "Ignore" will prevent the creation of a new, potentially incorrect record. Instead, the system will skip the field and leave it blank, ensuring data integrity and avoiding the clutter of unnecessary records.
For more detailed information, you can refer to the following resources:
· ServiceNow Support Article on Transform Maps
· Choice Action Field in ServiceNow






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