As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
Answer(s): C
According to the ServiceNow documentation, a demand manager can view and edit the following artifacts from a demand:Decision: A decision that affects the demand or its outcome. Risk: A risk that could impact the demand or its outcome. Requirement: A requirement that defines the scope or functionality of the demand. The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/concept/c_DemandManagement.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/task/t_CreateADecision.html 3: https://docs.servicenow.com/bundle/vancouver-it- business-management/page/product/demand-management/task/t_CreateARisk.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/task/t_CreateARequirement.html
A user's availability is calculated as:
Answer(s): D
According to the ServiceNow documentation1, a user's availability is calculated as the ratio of allocated hours to total capacity, expressed as a percentage. Allocated hours are the hours that a user is assigned to work on a project or demand. Total capacity is the maximum number of hours that a user can work in a given period, based on their schedule and availability profile. A user's availability indicates how much of their time is already allocated and how much is still available for new assignments.1: https://docs.servicenow.com/bundle/vancouver-it-business- management/page/product/resource-management/concept/c_ResourceManagement.html
If a lens has four entities, which entity within the lens structure would not have a parent reference?
Answer(s): A
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top- level entity, and a demand lens has a demand as the top-level entity.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it- business-management/concept/c_Lens.html
Idea [im_idea_core] is directly extended from which table?
According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc.Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal.Project: The Project table is a child table of the Task table that stores information about projects.1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/reference/r_IdeaTable.html 2: https://docs.servicenow.com/bundle/vancouver- platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand- management/reference/r_IdeaModulesTable.html :https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project- management/reference/r_ProjectTable.html
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Sai commented on December 12, 2024 Preparing for the exam AUSTRALIA upvote
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