Free FSOT Exam Braindumps (page: 5)

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An organization's lateral communications system is most likely to involve which of the following exchanging messages?

  1. supervisors and their direct employees
  2. employees with similar responsibilities in different departments
  3. employees with different responsibilities in the same department
  4. company media representatives and the media

Answer(s): B



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In order to convince your audience to support your proposed changes to the organization's structure, any speech to them must be of what type?

  1. informative
  2. persuasive
  3. entertaining
  4. impromptu

Answer(s): B



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You are giving a news brief to the media on your organization's response to a crisis situation that has emerged. One way to avoid miscommunication is to:

  1. use as many words a possible
  2. use abstract terms to avoid being committal
  3. define relative words
  4. use acronyms instead of entire organizational names

Answer(s): C



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Considering that some experts believe more than one half of the emotional meaning of a message comes from non-verbal communication, an important consideration in delivering a speech to an audience is:

  1. avoiding overdressing for the occasion
  2. keeping your voice low to avoid the impression of yelling
  3. choice of vocabulary
  4. culturally significant gestures

Answer(s): D






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