Free TIA CCNT Exam Questions (page: 7)

In a key system, direct access means:

  1. Callers can access an outside line.
  2. Callers access an outside line using "dial 9."
  3. Callers access an outside line without using an attendant.
  4. Callers access an outside by pressing a button.

Answer(s): D



The device that controls the operation of the key telephone system is called:

  1. Central control.
  2. A call processor.
  3. A key service unit.
  4. The system controller.

Answer(s): C



Hold, Drop, Transfer, and ________ are the "big four" features.

  1. Split.
  2. Camp on.
  3. Announce.
  4. Conference
  5. Answer pending.

Answer(s): E



In a PBX environment, dialing 9 normally provides:

  1. Outside access.
  2. Conferencing.
  3. Tie line access.
  4. Long distance access.
  5. Answer pending.

Answer(s): E



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