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Which of the following is the most accurate statement about purchasing CTI tools?

Look for a user interface with pull-down menus, choice lists, and buttons which all make the system easy to use.
Request the ability to record and edit speech messages in other programs that may be easier to use.
Avoid C SDKs so you can develop your own applications.
Minimize the development of online help to save memory.
Answer pending.

Answer(s): E

What is the advantage of using open architecture elements when designing your CTI system?

Answer(s): E

Which of the following questions should be asked about open architecture when purchasing CTI tools?

How easy is it to use the program's features day after day?
Can you record and edit speech messages and their scripts without leaving the main program?
Does the software vendor allow you to add ready-to-use modules to applications with a minimum of trouble?
Can you easily create and edit scripts for all speech messages in your application?
Answer pending.

Answer(s): E