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TIA Convergent Network Technologies Questions 291–295 (page: 60)

Updated On: 9-Feb-2026

Which is the application programming interface intended for PBX systems running with a Novell LAN on a client/server network?

  1. JTAPI
  2. WOSA
  3. TAPI
  4. TSAPI
  5. Answer pending.

Answer(s): E



The two most prominent bus protocols and architectures today are _____ and
_____.

  1. PCI, ISA
  2. MVIP, SCSA
  3. MVIP, PCI
  4. SCSA, ISA

Answer(s): B



Which CTI application will enable students to register for classes over the telephone?

  1. Interactive voice response
  2. Text-to-speech
  3. Voice mail
  4. SVD
  5. Answer pending.

Answer(s): E



A software that allows individual employees to use their PC to place and receive calls is:

  1. Automated attendant with menu.
  2. Personal call manager.
  3. Voice mail.
  4. SV

Answer(s): B



Which CTI application would most likely be used by a securities sales office that receives a call from one of its customers?

  1. Predictive dialer
  2. Text-to-speech
  3. Voice mail
  4. Database lookup
  5. Answer pending.

Answer(s): E



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