TOEFL TOEFL Exam
TOEFL Test Of English as a Foreign Language(Educational Testing Service) (Page 83 )

Updated On: 30-Jan-2026

It can be the ________ of a business to expect regular customers to purchase standard quantities without being solicited to buy more.

  1. undersizing
  2. undoing
  3. unraveling
  4. untying

Answer(s): B



Sharing news, information and offers with customers increases their ________ of repurchase.

  1. affiliation
  2. frequency
  3. notification
  4. number

Answer(s): B



Customers should be offered more value through complementary products and services at the ________ of sale.

  1. area
  2. bill
  3. counter
  4. point

Answer(s): D



________ business is gained by the company that gives the customer what s/he wants.

  1. Reform
  2. Regard
  3. Repeat
  4. Replacement

Answer(s): C



The primary goal of a such a strategy is to present sales staff with prospects to ________ into paying customers.

  1. connect
  2. connive
  3. convert
  4. convey

Answer(s): C



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