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VMware 5V0-62.22 Exam
VMware Workspace ONE 21.X UEM Troubleshooting Specialist (Page 5 )

Updated On: 1-Feb-2026
Page 2 of 13
PDF with 60 Questions

Which VMware Tunnel utility can help troubleshooting by gathering all the necessary component log files that may be required during the process?

  1. tunnel_snap
  2. tunnel_vi
  3. tunnela_udrt
  4. tunnel_nano

Answer(s): A

Explanation:

The tunnel_snap utility can help troubleshooting by gathering all the necessary component log files that may be required during the process. This utility is available on both Linux and Windows versions of VMware Tunnel1. The tunnel_snap utility collects logs from the following components:
VMware Tunnel service
Per-App Tunnel service
Proxy service
Content Gateway service
VMware Tunnel configuration files
System information
Network information The other options are not valid utilities for VMware Tunnel.



An VMware Workspace ONE administrator is using device-based commands to manage Android mobile devices, but the devices stopped receiving the UEM Commands from the Workspace ONE UEM Console (e.g. "Lock Device")
Why is this problem occurring?

  1. The VMware AirWatch Cloud Connector (ACC) stopped communicating with Workspace ONE UAG.
  2. The Workspace ONE UEM Console stopped communicating with Workspace ONE Access.
  3. The Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM)
  4. The VMware AirWatch Cloud Connector (ACC) stopped communicating with VMware AirWatch Cloud Messaging (AWCM).

Answer(s): C

Explanation:

The reason that this problem is occurring is that the Workspace ONE UEM Console stopped communicating with VMware AirWatch Cloud Messaging (AWCM). AWCM is a service that delivers push notifications to devices and enables device-based commands from the Workspace ONE UEM Console3. If the Workspace ONE UEM Console cannot communicate with AWCM, it will not be able to send commands to devices, such as "Lock Device". The administrator should check and resolve any issues with AWCM connectivity.



A VMware Workspace ONE UEM administrator is troubleshooting an internal application installation that affects one Android device.
Which two pieces of information will help the administrator with this task? (Choose two)

  1. Internal application APK file
  2. Android OS version
  3. Verbosed Web Console log
  4. Workspace ONE Intelligent Hub log
  5. Console server IIS log

Answer(s): A,B

Explanation:

The two pieces of information that will help the administrator with this task are internal application APK file and Android OS version. The internal application APK file is the installation file for Android applications. The administrator can check if the file is corrupted, compatible, or configured correctly for the device. The Android OS version is the operating system version of the device. The administrator can check if the device meets the minimum requirements for the application or if there are any known issues or bugs with the OS version.



In a company's VMware Workspace ONE UEM console, the AirWatch Cloud Connection enterprise services settings are configured as shown below Refer to the exhibit.



The VMware Workspace ONE UEM administrator in this organization found the PowerShell integration test connection failed recently. This organization uses Office 365 as their email infrastructure.
Which statement accurately describes this situation?

  1. The PowerShell integration test connection failure is related to the PowerShell request originating from the AirWatch Cloud Connector
  2. The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server.
  3. Only one enterprise services can be enabled to pass through AirWatch Cloud Connector.
  4. PowerShell integration test connection failure is caused by SMTP (Email Relay) disabled status.

Answer(s): B

Explanation:

The PowerShell integration test connection failure is related to the PowerShell request originating from the Console Server. The Console Server is the component of Workspace ONE UEM that communicates with the Exchange server via PowerShell to perform email management tasks, such as quarantine, wipe, or block1. If the Console Server cannot connect to the Exchange server, the PowerShell integration test connection will fail. The administrator should check and resolve any issues with the Console Server connectivity.



New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?

  1. Unattended
  2. COPE
  3. User Secure
  4. Attended

Answer(s): D

Explanation:

The VMware Workspace ONE Assist Agent mode that will meet this requirement is Attended Mode. Attended Mode is a mode that requires user consent and presence for remote sessions. The user can see and control the remote session, and can also pause or end it at any time for enhanced privacy2. Attended Mode also allows the user to approve or deny many of the remote actions, such as file transfer, command execution, or device information access2.



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