Free Managing-Human-Capital Exam Braindumps
WGU Managing Human Capital C202 Questions 16–20 (page: 5)

Updated On: 11-Feb-2026

Which type of work culture utilizes hiring, retaining, developing, and motivating employees while making work assignments that are connected to data or outcomes?

  1. Performance culture
  2. Innovative culture
  3. Risk culture
  4. Compliance culture

Answer(s): A

Explanation:

A performance culture is one that focuses on achieving specific results and aligning employee activities with the organization's strategic goals. In this type of culture, hiring, retaining, developing, and motivating employees are driven by data and outcomes. Performance metrics are used to make work assignments and evaluate employee contributions to ensure that the organizational objectives are met effectively and efficiently.


Reference:

"High Performance Work Systems" by David A. Buchanan and Andrzej A. Huczynski, "Organizational Behavior"

Society for Human Resource Management (SHRM) articles on performance culture



What is organizational design?

  1. Using a graphic representation of the structure of an organization to see the relationships between the organization's positions
  2. Making decisions about how to plan and organize work and exercise authority
  3. Allocating, coordinating, and supervising tasks to achieve organizational aims
  4. Selecting and managing aspects of organizational structure in order to facilitate organizational goal achievement

Answer(s): D

Explanation:

Organizational design involves configuring the structure of an organization to effectively achieve its goals. This includes determining the best ways to allocate resources, coordinate activities, and supervise tasks. The aim is to create an optimal organizational framework that enhances communication, improves efficiency, and supports the achievement of strategic objectives. It includes decisions about hierarchy, departmentalization, span of control, and formalization.


Reference:

"Organization Design: A Guide to Building Effective Organizations" by Naomi Stanford

Harvard Business Review articles on organizational design



What is the main reason for the failure of mergers and acquisitions?

  1. Culture mismatch
  2. Poor organizational design
  3. Unsuccessful marketing approach
  4. Inaccurate bookkeeping

Answer(s): A

Explanation:

The main reason for the failure of mergers and acquisitions is often a culture mismatch between the merging organizations.
When two companies with different corporate cultures come together, clashes can occur if their values, beliefs, and ways of doing business do not align. This can lead to misunderstandings, conflicts, and a lack of cohesion, ultimately hindering the integration process and reducing the chances of a successful merger or acquisition.


Reference:

"Mergers and Acquisitions: Managing Culture and Human Resources" by Mark E. Mendenhall and Gary R. Oddou

McKinsey & Company articles on mergers and acquisitions



Which scenario illustrates how a human resources (HR) department serves as an internal consultant for managers?

  1. An HR department selects applicants who will receive job offers without seeking a manager's approval.
  2. A manager informs the HR department that an employee has been late numerous times, and the HR department tells the manager to refer to the organization's policy.
  3. An HR department conducts background checks on newly hired employees before they report for their first day with their manager.
  4. A manager wants to address repeated employee tardiness and gets advice from the HR department about protocol before addressing the situation.

Answer(s): D

Explanation:

In this scenario, the HR department acts as an internal consultant by providing expert advice and guidance to the manager on handling a specific employee issue--repeated tardiness. The HR department helps the manager understand the appropriate protocol, ensuring that the manager's actions are consistent with company policies and legal requirements. This consultative role supports managers in making informed decisions and effectively addressing workplace challenges.


Reference:

"Human Resource Management" by Gary Dessler

Society for Human Resource Management (SHRM) resources on HR as an internal consultant



What is a job analysis?

  1. AzA contract that includes sufficient flexibility so that workers are comfortable starting new tasks as needed and proactively finding additional ways to contribute
  2. A study that first identifies the required tasks and behaviors of a job and then evaluates what is required to perform each required task
  3. A summary that outlines the main duties and responsibilities of a job
  4. A step-by-step explanation of how to complete a specific task

Answer(s): B

Explanation:

Job analysis is a systematic process that involves identifying and documenting the essential tasks, responsibilities, and behaviors required for a job. It also assesses the qualifications, skills, and knowledge needed to perform those tasks effectively. The outcome of a job analysis includes detailed job descriptions and specifications, which are used for various HR functions such as recruitment, selection, training, performance appraisal, and compensation.


Reference:

"Job and Work Analysis: Methods, Research, and Applications for Human Resource Management" by Michael T. Brannick, Edward L. Levine, and Frederick P. Morgeson

Society for Human Resource Management (SHRM) guidelines on job analysis



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