A client wants to keep track of project metrics based on the request that was submitted, but they do not want the requestor to fill this information out. How would a system administrator configure this request?
- Create a section break to the request Custom Form containing the metric fields, and change the permissions so it is not visible to the requestor
- Restrict access to the metric fields by removing request queue access from the requester and change their access level to "view"
- Do not make the additional fields in the Custom Form available to the requester, but add them to the project details section
Answer(s): C
Explanation:
Objective: Track project metrics based on the submitted request without allowing the requester to fill in this information.
Configuration Steps:
Step 1: Create a Custom Form with the necessary metric fields. Step 2: Do not include these metric fields in the part of the form visible to the requester. Step 3: Add these metric fields to the project details section instead. This ensures that the requester does not input the metric information, but the information can still be tracked and recorded as part of the project details.
Reference:
Refer to advanced reporting and custom field management in Workfront documentation.