In which stage of supply chain management will the firm's management turn its attention to consolidation of the various departments that make up operations in order to solve the firm's problems, with a focus on customer service?
Answer(s): A
Choice "a" is correct. In the cross-functional teams stage of supply chain management, the firm's management will turn its attention to consolidation of the various departments that make up operations in order to solve the firm's problems, and the focus will be on customer service.Choice "b" is incorrect. In the integrated enterprise stage of supply chain management, the firm's management will move away from simple consolidation of its operations to an internally-integrated supply chain, which all work together towards the main business issue of the cost of customer service.Choice "c" is incorrect. In the extended supply chain stage of supply chain management, integration moves external to the firm to involve those outside the firm who are able to work as a unified team in an attempt to obtain slow, profitable growth.Choice "d" is incorrect. In the supply chain communities stage of supply chain management, the extended supply chain forms a single competitive entity with a synchronized supply chain and a complex system of networks.
Strategy is a broad term that usually means the selection of overall objectives. Strategic analysis would generally exclude the:
Answer(s): B
Choice "b" is correct. Target product mix and production scheduling would be operational plans. Strategy is much more general and conceptual.Choices "a", "c", and "d" are incorrect, which are parts of strategy.
Which one of the following management considerations is usually addressed first in strategic planning?
Choice "a" is correct. Setting the overall goals of the firm is usually the starting point in strategic planning. Choice "b" is incorrect. The organizational structure will be partially determined by the goals of the firm.Choice "c" is incorrect. Recent annual budgets may be reviewed as an aid in planning, but they are not the first consideration in strategic planning. In fact, they often are ignored.Choice "d" is incorrect. Being an industry leader may be or become a goal of the firm, but that would be determined during the strategic planning process.
All of the following are characteristics of the strategic planning process, except the:
Answer(s): C
Choice "c" is correct. Analysis and review of departmental budgets is not a part of the strategic planning process. Budgets are operational and much more specific than the things that are part of strategic planning. Choices "a", "b", and "d" are incorrect. All of these are part of the strategic planning process:A). Emphasis on both the short and long run.B). A review of competition.D). Analysis of consumer demand.
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