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Free CTSC Exam Braindumps (page: 3)

Page 2 of 38
PDF with 151 Questions

Which of the following formulas is utilized to calculate perfect order fulfillment?

  1. Total perfect orders / Total number of orders
  2. Total perfect orders / Total number of order lines
  3. Total perfect order lines / Total number of orders
  4. Total perfect order lines / Total number of order lines

Answer(s): D

Explanation:

the perfect order fulfillment is a percentage that measures how many orders meet all the criteria for a perfect order, such as delivery location, product condition, documentation, etc. The formula for calculating the perfect order fulfillment is to multiply the individual performance metrics for each criterion and then multiply by 100. However, the question asks for the formula to calculate the perfect order rate, which is a slightly different metric that measures how many order lines (or items) meet all the criteria for a perfect order. The formula for calculating the perfect order rate is to divide the total number of perfect order lines by the total number of order lines and then multiply by 100.



Which of the following roles does a change agent involved in supply chain transformation most likely play?

  1. Supports change
  2. Manages change
  3. Initiates change
  4. Facilitates change

Answer(s): D

Explanation:

a change agent is someone who initiates, promotes, and supports the change process in an organization. A change agent can be an internal or external consultant, a leader, or a team member who helps to define the vision, strategy, and goals of the change, and also facilitates the communication, collaboration, and implementation of the change. Therefore, option D best describes the role of a change agent involved in supply chain transformation.123



Why is over-processing considered a type of waste in lean manufacturing?

  1. Taking extra time to over-produce makes it a type of waste.
  2. Manufacturing to a higher quality than is required takes more natural resources, time, and energy without adding value.
  3. Over-producing could add features that narrow the marketability of the item and reduce revenue.
  4. Due to being over-engineered, the price will become out of balance with the market.

Answer(s): B



Which type of scorecard gap analysis is used to calculate the competitive gap by subtracting the actual performance from the parity or competitive benchmark?

  1. Bottom-up process
  2. Pareto analysis
  3. SWOT analysis
  4. Top-down process

Answer(s): D






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