QUESTION: 1

The decision-making authority delegated to lower management levels depends on:

I) The situation
II) The extent of centralization or decentralization
III) Which people in the organization have the best information VII) The complexity of the environment in which the organization functions

I and III
II and IV
I, II, and IV
I, II, III, and IV

Answer(s): D

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QUESTION: 2

Organizational culture is comprised of:

Organization policy
Strategic plans
Values, norms, and assumptions shared by the organization members
Core competency of the organization

Answer(s): C

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QUESTION: 3

A leader derives her or his leadership role from:

Her or his experience and training
Acceptance of her or his direction by the followers
Top management
Acceptance by the external customers and the public

Answer(s): B

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QUESTION: 4

Situational leadership is applicable when:

I) One approach does not meet every situation
II) A new person on the job requires a lot of direction III) A new process has been introduced
IV) The performer has mastered the task assigned

II and III only
IV only
I, II, III, and IV
III only

Answer(s): C

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QUESTION: 1

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QUESTION: 4

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