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Any group, designing a quality information system (QIS) to collect product data, must consider which of the following items?

I). How the results will be used.
II). The frequency that results must be reported.
III). The allowable data error variation.

  1. II only
  2. I and II only
  3. II and III only
  4. I, II and III

Answer(s): D



Which of the following are likely to be positive actions in obtaining a supplier's commitment to quality improvement?

I). Involving the supplier early in the product development stage.
II). Partially reimbursing the supplier, when the product is rejected.
III). Establishing a firm schedule of required product quantities and dates.
IV). Providing meaningful and timely quality performance feedback.

  1. I and IV only
  2. I, II and IV only
  3. I, III and IV only
  4. I, II, III and IV

Answer(s): C



A pre-award evaluation of a supplier's quality system capability should NOT include consideration of

  1. The supplier's product-quality history.
  2. The supplier's geographical location.
  3. The supplier's implementation of quality manual procedures.
  4. The supplier's skills in quality control techniques.

Answer(s): B



For TQM success, what structure sequence should be followed?

I). Develop a quality policy.
II). Establish a quality council.
III). Establish strategic quality goals.
IV). Train for internal audits.

  1. II, III, I, IV
  2. II, I, III, IV
  3. III, II, I, IV
  4. I, II, III, IV

Answer(s): B






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