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Free CQE Exam Braindumps (page: 3)

Page 2 of 41
PDF with 160 Questions

Benchmarking might be defined as any of the following EXCEPT:

  1. A process for rigorously measuring your performance versus the best-in-class companies.
  2. A standard of excellence or achievement against which other similar things must be measured or judged.
  3. Comparing the performance of one company to a set of standards and then to another's performance.
  4. The search for best industry practices that lead to superior performance.

Answer(s): C



Which of the following is the BEST method to developing materials for a training program on the gaps in performance?

  1. Secure a workshop trainer.
  2. Review a record of activities.
  3. Set up a one shot case study.
  4. Allocate employees for training.

Answer(s): B



In most cases, an improvement team facilitator will NOT normally:

  1. Be familiar with problem solving techniques.
  2. Provide feedback to the group.
  3. Function as the group leader.
  4. Summarize key ideas generated by the group.

Answer(s): C



The ideal results of a quality training effort would NOT include which of the following?

  1. Increased cost-of-quality results.
  2. Improved working methods and morale.
  3. Increased productivity and job satisfaction.
  4. Reduced defects and employee turn-over.

Answer(s): A






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