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Avaya 33820X Exam
Avaya Aura Call Center Elite & Elite Multichannel Solution Design Exam (Page 3 )

Updated On: 30-Jan-2026
Page 2 of 14
PDF with 64 Questions

Many organizations are seeking ways to lower the cost of application development, management, maintenance, and updates.
To become agile to changing business conditions and minimize the cost of updates, which fully featured graphical development environment for creating applications, and runs on Avaya Experience Portal, Is available for customers?

  1. Graphical Designer
  2. Call Vectoring
  3. Visual Designer
  4. Avaya IXTM Orchestration

Answer(s): D



A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.
From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

  1. Avaya IXTM Workforce Engagement
  2. Avaya Intelligent Customer Routing
  3. Avaya Call Management System
  4. Avaya Aura® Elite Multichannel

Answer(s): C



Avaya Elite Multichannel (EMC) Release 6.6 supports which three platforms? (Choose three.)

  1. MS SQL 2016
  2. MS Windows Server 2016
  3. MS Windows Server 2012
  4. Microsoft.NET Framework R4.7.2
  5. MS SQL 2017

Answer(s): B,D,E



Refer to the exhibit.



The exhibit contains the deployment options for Communication Manager.
What is the Virtual Appliance that Pod FX Is transitioning to?

  1. Avaya Server Platform (ASP)
  2. Avaya Application Server (AAS)
  3. Avaya Solutions Platform (ASP)
  4. Avaya Common Platform (ACP)

Answer(s): C



Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)

  1. Call Center Elite requires CMS.
  2. Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
  3. CC-Elite can be ordered as a standalone for a 3rd party PBX.
  4. It is sold through Direct and Indirect channels.
  5. Call Center Elite includes Business Advocate.

Answer(s): B,D,E



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