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Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam Questions 21–25 (page: 6)

Updated On: 9-Feb-2026

A customer is trying to connect Jane Doe using Web Client from a public network. The attempt shows "Connecting" and it never goes to Ready Status.
While troubleshooting this issue using traceSBC the customer notices that the TLS handshake is never reaching AAWG. They suspect a problem with the reverse proxy configuration of AAWG on SBC. They have retrieved the tracing message:



What can you conclude from analyzing the trace message?

  1. AADS Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP
  2. AADS Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS
  3. AAWG Reverse Proxy configurations in SBC is set to HTTP instead of HTTPS
  4. AAWG Reverse Proxy configurations in SBC is set to HTTPS instead of HTTP

Answer(s): C



What is the best way to change the Avaya Multimedia Messaging (AMM) domain from avay

  1. com to trn.avaya.com with minimal down time of the system?
  2. Log in from the command line as ntsysadm and run the su. /configureAMM.sh script on the command line.
  3. Log in from the command line as root and run the su. /configureAMM.sh script on the command line.
  4. From the AMM web GUI navigate to Client Administration/Client Settings and add the new domain and save it.
  5. Navigate to Client Administration/Client Settings from the AMM web GUI, add the new domain and delete the old domain.

Answer(s): D


Reference:

https://downloads.avaya.com/css/P8/documents/101033390



A customer is not able to login to AMM Webpage. The browser displays the error message: "Service Unavailable". The customer uses the domain name lab.trn.avay

  1. com for their Equinox Solution.
    When the customer analyzed the Catalina log file they found the following log entry when they tried to login.



    What can be interpreted from the above log entry to find the resolution?
  2. LDAP Base Context Domain is set correctly to lab.trn.avaya.com
  3. LDAP Base Context Domain is set incorrectly to lab.trn.com
  4. ammadmin1 user entered the wrong password to login
  5. ammadmin1 user doesn't have privileges to access WebGUI

Answer(s): D



A customer is unable to login to their own Equinox Virtual Meeting Room using Bill Evans from Avaya Equinox Thick Client. The customer is able to login to other Virtual Meeting Rooms using Bill Evans from Avaya Equinox Thick Client.
When they traced the Equinox Management iVIEW.log they observed the following error message.



Which reason is a valid reason for this problem?

  1. Bill Evans is not assigned Diamond User License
  2. Bill Evans is not assigned Golden User License
  3. Bill Evans is not assigned Guest User License
  4. Bill Evans is assigned Golden User License

Answer(s): C



A customer can login to Equinox Web Client successfully but they cannot make or receive calls. The customer tried to call one of their Thick Client and received "Failed INTERNAL_ERROR" on this Web

Client.
While troubleshooting they find the following error message on the AAMS monitoring active sessions.
ICE Trace [135.60.134.xx:6200 ->136.60.135.xx:3478] ALLOCATE-REQUEST Failed Which reason is a valid reason for this problem?

  1. SBC is not configured with the right reverse proxy address and port for AAWG
  2. SBC is not configured with the right reverse proxy address and port for AADS
  3. STUN/TURN IP Address has been configured correctly on AAMS Server
  4. STUN/TURN IP Address has been configured incorrectly on AAMS Server

Answer(s): D



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