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Avaya 7241X Exam Questions
Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam (Page 7 )

Updated On: 10-Mar-2026
Page 3 of 15
PDF with 66 Questions

With which two users can Avaya Multimedia Messaging (AMM) subscribers exchange text-based Instant Messages? (Choose two.)

  1. AMM users outside of the customer enterprise
  2. Other AMM users within the customer enterprise
  3. Presence-enabled users within the customer enterprise
  4. Microsoft Lync-enabled users within the customer enterprise
  5. Microsoft Lync-enabled users outside of the customer enterprise

Answer(s): C,D


Reference:

https://downloads.avaya.com/css/P8/documents/101041354



A customer is trying to connect a User using Web Client from a public network. The attempt shows "Connecting" and never goes to Ready Status.
While troubleshooting this issue using traceSBC the customer noticed that there are no trace messages in the SBC; however, other users are able to connect to Equinox Solution using their Web Clients.
What can be the problem with user's Web Client?

  1. There is a problem with the SBC B1 physical interface connectivity to network.
  2. There is a problem with the Security Certificate on the user's PC
  3. There is a problem with the user's PC and Chrome Browser Settings
  4. There is a problem with the SBC Reverse Proxy settings for Equinox Clients

Answer(s): B



A user cannot attach rich media files to Avaya Multimedia Messaging (AMM) conversations.
What is causing this problem?

  1. The user has not been entitled for Rich Content in AMM Web GUI > Client Administration > Feature Entitlements
  2. The AMM License for the user is not installed on WebLM and therefore the user cannot user rich media.
  3. The AMM has not been configured to access the WebLM server for the user to use rich media.
  4. The Rich Content plug-in needs to be installed on the User's PC to use the rich media features on AMM.

Answer(s): B



A customer can login to the user Web Client successfully but they cannot make or receive calls.
While troubleshooting they trace the SBC and find the following trace messages and trace stops reaching SBC:



Which reason is a valid reason for this problem?

  1. This indicates that the STUN/TURN Port must be 3847 on SBC Server.
  2. This indicates that the STUN/TURN Port is not opened on SBC Server
  3. This indicates that the STUN/TURN Port is opened correctly on SBC Server
  4. This indicates that the STUN/TURN Port must be 3748 on SBC Server

Answer(s): D



A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and Web Clients.
While tracing the Session Manager they identified the following error message in the Trace:
404 Not Found (No route available)
Which reason is a valid reason for this problem?

  1. SIP Trunk to Communicate Manager is Down
  2. Equinox Clients Configuration Issue
  3. Incorrect Dial Pattern in the Session Manager
  4. Communication Manager ARS Routing Issue

Answer(s): C


Reference:

https://www.tek-tips.com/viewthread.cfm?qid=1782841



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