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Avaya Equinox Solution with Avaya Aura Collaboration Applications Support Exam Questions 26–30 (page: 7)

Updated On: 9-Feb-2026

Avaya Equinox Clients require a Communication Manager Endpoint Profile to use video capabilities during the calls.
Which option is mandatory for the Clients to use video?

  1. IP Video Softphone must be disabled
  2. Enhanced IP Features must be disabled
  3. Enhanced IP Features must be enabled
  4. IP Video Softphone must be enabled

Answer(s): C



A customer has hired a new Level1 engineer to support their Avaya Equinox solution.
While troubleshooting an issue with Equinox AAMS, Level1 engineer had locked the Equinox AAMS Server.
What will be the impact of this operation?

  1. Avaya Equinox Thick Clients and Web Clients can login and make or receive calls
  2. Avaya Equinox Thick Clients and Web Clients can login but cannot make or receive calls
  3. Avaya Equinox Thick Clients and Web Clients cannot login
  4. Avaya Equinox Thick Clients can login but Web Clients cannot login

Answer(s): A



A customer is unable to login to Jane Doe Thick Client and they are getting the error message:
"CHECK YOUR WEB ADDRESS AND TRY AGAIN".
While troubleshooting they check the AADS.log and find the following messages:



Which reason is a valid reason for this problem?

  1. AADS is unable to communicate with SMGR Cassandra Database
  2. AADS is unable to communicate with SM Cassandra Database
  3. AADS replication service is down from Session Manager
  4. AADS SIP Entry link is down in the Session Manager

Answer(s): D



A user, Bill Evans, is using the Avaya Equinox Thick Client but cannot add an image file while sending an IM to Jane Doe (Web Client). The customer receives an error message: "This file can't be added".
What can be the problem with Bill Evan's Equinox Thick Client?

  1. Bill Evans is not assigned with Enhanced Feature License in AMM
  2. Bill Evans is not assigned with Enhanced Feature License in AAWG
  3. Bill Evans is not assigned with Enhanced Feature License in AADS
  4. Bill Evans is not assigned with Enhanced Feature License in SMGR

Answer(s): B



While troubleshooting Avaya Equinox Solution issues from a public network, which component should be debugged first to understand the problem?

  1. Avaya Aura® Communication Manager
  2. Avaya Aura® Web Gateway
  3. Session Border Controller
  4. Session Manager

Answer(s): D



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