Free 78950X Exam Braindumps
Avaya Contact Center Select Implementation and Maintenance Exam Questions 16–20 (page: 5)

Updated On: 10-Feb-2026

Which statement about the Orchestration Designer Treatment block is true?

  1. It is used to connect the caller to voice mail.
  2. It is used to play re-assurance messages to the caller.
  3. It is used to play music to the caller.
  4. It is used to offer the caller a selection prompt.

Answer(s): A



A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

  1. Partitions
  2. Element Manager login
  3. Access class
  4. Basic Launchpad rights
  5. Windows group security

Answer(s): A,C,D



What happens after an agent enters an After Call Work Item activity code while on a skillset call?

  1. The skillset call is released and the agent goes Into After Call Work state.
  2. The agent goes into a Walk Away state.
  3. When the agent releases the skillset call, they are automatically placed in an After Call Work state.
  4. After releasing the call, the agent must go Ready before entering the After Call Work state.

Answer(s): C



Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)

  1. Contact Center Management multi add option
  2. Contact Center Management add agent
  3. Contact Center Management add many users
  4. Contact Center Configuration Tool
  5. Contact Center Management create copy

Answer(s): A,C,D



Which type of application variables are used to reference the sample prompts?

  1. RAN type variables
  2. STRING type variables
  3. MUSIC type variables
  4. LANGUAGE type variables

Answer(s): B



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