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Free 78950X Exam Braindumps (page: 5)

Page 4 of 18
PDF with 65 Questions

A call variable is useful because of which two characteristics? (Choose two.)

  1. Only call variables of type Integer can be used as wild variables.
  2. Their values can be changed during a call session to serve as a collector for caller entered information.
  3. They can be assigned a range of values when they are created in the variable editor.
  4. They can be changed from call variable to global variable during a call session.

Answer(s): B,C



What are the two locations where a historical report can be saved? (Choose two.)

  1. In a Group folder
  2. In the Scheduled Events folder
  3. In the Public Report Templates folder
  4. In the Private Report Templates folder

Answer(s): A,D



A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

  1. Connecting voice contacts to the ACCS contact router
  2. Directing email and web communication contacts to the contact router
  3. Synching agents with extensions on IP Office in ACCS
  4. Processing voice and music recordings for flow and scripts

Answer(s): D



Which statement about the Orchestration Designer Treatment block is true?

  1. It is used to connect the caller to voice mail.
  2. It is used to play re-assurance messages to the caller.
  3. It is used to play music to the caller.
  4. It is used to offer the caller a selection prompt.

Answer(s): A






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