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Avaya Contact Center Select Implementation and Maintenance Exam Questions 21–25 (page: 6)

Updated On: 10-Feb-2026

Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

  1. The ACCS Multimedia administration component
  2. The Configuration component of the ACCS Launchpad
  3. The outbound component of the ACCS Launchpad
  4. The ACCS Ignition Wizard

Answer(s): A,D



When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

  1. They appear in the problems view in Orchestration Designer.
  2. The errors are signaled by Orchestration Designer at the instant they occur,
  3. The errors are automatically corrected.
  4. They appear in the error log view.

Answer(s): C



How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?

  1. 1
  2. 10
  3. 25
  4. 100

Answer(s): C



Before a skillset threshold class will apply to a skillset, which action must be taken?

  1. The skillset threshold class must be created and assigned to the skillset in configuration.
  2. The skillset threshold class must be created and applied to the agents servicing the skillset.
  3. The skillset threshold class must be created and assigned to the skillset in Orchestration Designer.
  4. The skillset threshold class must be created and assigned to the skillset in Real-Time displays.

Answer(s): A



Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

  1. Service Factor
  2. Short call
  3. Service Level
  4. Display

Answer(s): B,D



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