Banking CRCM Exam Prep
CERTIFIED REGULATORY COMPLIANCE MANAGER (CRCM) (Page 20 )

• Each Case must follow defined support steps.
• Each step must be completed within a specified time limit.

• Case Escalation Rules: Escalate Cases based mainly on age or criteria; they do not model a complete sequence of service steps.
• Process Builder with Scheduled Actions: Can automate time-based actions but is not the standard framework for Case service-level commitments.
• Omni-Channel Routing: Routes work to agents based on capacity and priority; it does not track Case lifecycle deadlines.

1. Write a structured log entry to CloudWatch Logs containing:

1. Create a CloudWatch Logs metric filter that:

text 
ApiRequests 
Operation=GetOrders 
ResponseCode=500 
Version=2.4.0

• B is incorrect: CloudWatch Logs Insights queries analyze logs but do not directly publish metrics in this manner.
• C is incorrect: ALB access logs do not contain arbitrary Lambda response metadata as custom fields.
• D is incorrect: X-Ray traces and insights are not the appropriate mechanism for creating these custom, dimensioned application metrics.

• Structure requirements documents
• Draft user stories and acceptance criteria
• Create templates for functional and nonfunctional requirements
• Turn natural-language descriptions into organized documentation or implementation examples

• A: “Automatically generating detailed requirements documents” overstates Copilot’s role; it assists but does not independently determine complete requirements.
• C: /help provides guidance about Copilot features, not reliable requirements-conflict detection.
• D: Stakeholder communication and meetings remain human responsibilities.

• Early units show relatively large time savings.
• Later units still take less time, but the reduction becomes progressively smaller.
• The curve therefore becomes flatter as production approaches 256 units.

• B: The reduction is not constant; learning normally diminishes over time.
• C: Time does not reduce at an increasing rate.
• D: A steady state may eventually be reached, but the question concerns the first 255 units while learning is still occurring.

• Act as the default gateway for devices in that VLAN
• Route traffic between different VLANs
• Provide management access to the switch

text 
interface vlan 10 
 ip address 192.168.10.1 255.255.255.0

• A script of cloud CLI commands: IaC because the commands can be saved, reviewed, versioned, and rerun consistently.
• Manually run curl commands: Not necessarily IaC; they are manual actions unless organized into an automated script.
• A sequence of REST requests passed to an API: Could represent automation, but the wording does not explicitly say they are stored and executed as reusable code.
• Commands entered into a cloud console: Manual operation, not IaC.

• Label applied does not automatically exclude a file from Copilot.
• Encryption/usage rights determine whether Copilot can access the file’s content.
• If the user has no permission under Label2, File3 should be unavailable to Copilot for that user.
• File3’s label might be inherited by derived content only if File3 was actually processed and contributed by an authorized user; it should not be treated as contributing merely because it exists in the source set.

• New investment: $536,500
• Resulting NPV: $0

• A local network gateway represents an on-premises network—its address space and VPN device information—for an Azure Site-to-Site VPN connection.
• It does not control which connection types are allowed between Azure web servers and database servers.
• It is also unnecessary when both server groups are in the same Azure virtual network.

• Deterministic approve/reject results
• Strict adherence to predefined rules
• Consistent, reproducible outcomes
• Auditability and regulatory compliance

• Creating and training machine-learning models
• Testing and evaluating models
• Deploying models as usable endpoints

• B — The most significant risks are held by SQ.

• C — SQ should recognise the cars as inventory.

• F — SQ recognises revenue when LM sells a car to a third party.

• A: LM does not hold the most significant risks.
• D: LM does not recognise the cars as inventory.
• E: SQ should not recognise revenue when cars are merely delivered to LM.

• Case Assignment Rules normalmente são avaliadas quando o caso é criado. Elas podem ser executadas novamente em uma edição somente se o usuário marcar “Assign using active assignment rules”; isso não acontece automaticamente apenas porque o caso foi fechado.
• Portanto, criar uma regra de atribuição não corrige os centenas de casos já fechados e não garante, por si só, que um caso será transferido antes de ser fechado.

• B — Usar uma ferramenta de dados: corrige os registros históricos já existentes, atualizando o Owner.
• D — Criar uma regra de validação: impede que um caso seja fechado enquanto ainda pertence a uma fila. Exemplo conceitual: se Status = Closed e o proprietário for uma fila, bloquear o salvamento.

• A user connects with their Google account.
• Google associates the user’s SSH key with that identity.
• IAM roles determine whether they can log in.
• Access can be tied to a specific employee for auditing.
• Removing the IAM role removes their login access.

• compute.osLogin: regular OS login access
• compute.osAdminLogin: OS login with administrative privileges, typically including sudo

text 
enable-oslogin=TRUE

• Red team: Simulates attackers and tests exploitability.
• Blue team: Defends, monitors, detects, and responds to attacks.
• Purple team: Combines red- and blue-team activities to improve cooperation and defenses.
• White team: Manages and oversees the rules, scope, and authorization of the exercise.

• Share files with the wrong people
• Use public links unnecessarily
• Fail to classify sensitive data
• Upload data to unauthorized services
• Misunderstand company sharing policies

• A — Step-up authentication: Helps protect administrator accounts, but does not directly address improper file sharing by users.
• C — Password complexity: Helps reduce password attacks, not accidental data disclosure.
• D — Mobile device management: Secures managed mobile devices, but does not directly control file-sharing behavior across the organization.

• B — Data source settings in Power BI Desktop:

• D — Formula bar in Power Query Editor:

m 
  Excel.Workbook(File.Contents("new path"))

• E — Advanced Editor in Power Query Editor:

• A: Dataset settings in the Power BI service mainly handle credentials and gateway settings, not changing the local file path embedded in the PBIX.
• C: Current File data-load settings control refresh/load behavior, not the source location.

• 50% memory utilization baseline: The environment can be provisioned with excess capacity, leaving room for growth and workload spikes.
• Storage scalability: Cloud storage can generally be expanded as needed without redesigning the physical platform.
• Single circuit failure resilience: A properly designed IaaS provider uses redundant power circuits and infrastructure, so failure of one circuit should not take the platform offline.

• A — Dual PDUs: Helps with power redundancy but does not provide storage scalability.
• C — Network load balancing: Provides network-path resilience, not memory or storage scalability, and does not address a power-circuit failure.
• D — Multiple NAS devices: May improve storage capacity, but does not inherently provide power resilience or the required compute-capacity baseline.

• Matching hashes: The software likely has not changed.
• Different hashes: The software was modified or corrupted.

• Encryption: Protects confidentiality by making data unreadable; it does not primarily detect changes.
• Baselines: Define an approved system or configuration state, but they are not the specific integrity mechanism here.
• Tokenization: Replaces sensitive data with substitute values.

• The message came from the claimed sender (authentication)
• The message was not altered in transit (integrity)
• The sender cannot easily deny having signed and sent it (non-repudiation)

• Compliance standards: May be a reason in some organizations, but it is not the primary security benefit.
• Increase delivery rates: Digital signatures do not generally improve email delivery.
• Block phishing attacks: Signatures can help recipients verify legitimate messages, but they do not block phishing by themselves.

• Row counts
• Minimum and maximum values for columns
• Distinct-value information
• Other characteristics used for optimization

• Shared capacity

• Fabric capacity — F SKUs

• Fabric trial capacity

• Existing Power BI Premium — P SKUs

• A. Adjust resolution: Incorrect because an incompatible resolution usually causes no display, distortion, or an unsupported-mode message—not intermittent flickering.
• B. Swap the HDMI cable: Correct. Replacing the common, easily tested component is the appropriate troubleshooting step.
• C. Replace the projector: Incorrect because the issue also occurs with a monitor.
• D. Configure refresh rate: A mismatched refresh rate can cause visual problems, but the repeated flicker across displays points more strongly to the cable.

• Honeypots are deliberately vulnerable or attractive systems designed to lure attackers. Legitimate users should not normally access them, so activity there can indicate a successful intrusion or lateral movement.

• A DNS sinkhole redirects requests for known malicious domains to a controlled internal system instead of the real destination. Security teams can monitor those requests and identify compromised devices attempting to contact command-and-control infrastructure.

• Tokenization: Replaces sensitive data with non-sensitive tokens; it is a protection method, not an attacker-detection method.
• CI/CD: Automates software development and deployment processes.
• Threat modeling: Identifies potential threats during design and planning.
• Data obfuscation: Makes information harder to understand, but does not directly detect infiltrators.

• A: Build a custom API — possible, but unnecessary as the primary solution and potentially more costly to develop and maintain.
• B: Use pre-built chatbots — these generally answer questions but may not support the required custom workflow and real-time actions.
• C: Fine-tune with sample data — improves model behavior but does not provide live database access.
• D: Google Cloud databases + Vertex AI — stores current inventory data and lets an AI agent retrieve it and take actions based on up-to-date information.

• Deterrent control: The signs warn people they may be filmed. This can discourage unauthorized activity because individuals know surveillance is present.
• Detective control: CCTV monitors and records activity, helping identify or investigate incidents after—or while—they occur.

• Preventive: Stops an incident from occurring; CCTV generally does not physically prevent access.
• Corrective: Restores systems after an incident.
• Directive: Tells people what they must do, such as a security policy.
• Compensating: An alternative control used when the preferred control cannot be implemented.

• Dataset file: Use Import mode. Excel files are imported into Power BI, and the two Sales tables can be combined with Power Query.
• Report file: Use a live connection to the published dataset. This keeps the report separate from the dataset and avoids importing the data again.

• Report file: DirectQuery/live connection
• Dataset file: Import

Step 1: Calculate the rights issue price

Step 2: Calculate the number of new shares

Step 3: Calculate the value after the issue and project

• Rights issue proceeds: $21.6m
• Project NPV: $5m

Step 4: Calculate the theoretical ex-rights price

• Penetration test: Tests for exploitable vulnerabilities; it does not provide a broad opinion on whether security controls operate effectively.
• Annual self-assessment: Not independent, so it provides less assurance.
• Allow each client the right to audit: Inefficient because every customer may conduct a separate audit, creating duplicated effort and disruption.

• 25 — Traditional SMTP server-to-server mail delivery; often restricted and not the usual client submission port.
• 110 — POP3, used for retrieving email; normally unencrypted.
• 143 — IMAP, used for retrieving and synchronizing email; normally unencrypted.

• Smartphones and tablets
• Laptops and workstations
• Other mobile or endpoint computing devices

Recommended process

1. Access each switch’s terminal.
2. Use help to identify available commands.
3. Use the MAC table command, such as:

text 
   show mac-address-table

1. Use VLAN information, such as:

text 
   show vlan

1. Use interface information, such as:

text 
   show ip interface brief

1. Record each device’s:

• Identify the causes of delays.
• Improve its workflow and collaboration.
• Adjust tools or development practices.
• Discuss improvements during retrospectives and apply them in future sprints.

• A: An impediment log can help track issues, but merely maintaining one does not remove the impediments.
• B: Directing the team toward solutions reduces team ownership and self-organization.
• C: Adding impediments to the product backlog may be appropriate in some cases, but it does not automatically ensure they are addressed promptly.
• D: Best reflects agile leadership: empowerment, continuous improvement, and removal of impediments.

• Firewalls and routers
• Servers and applications
• Endpoint devices
• Authentication systems
• Cloud services

• Centralized log collection
• Event correlation
• Dashboards and reporting
• Alerting
• Compliance support

• Use the grant-date fair value: $30
• Do not remeasure to the year-end value of $45
• Update the estimate of employees expected to vest

• Dr Share-based payment expense $450,000
• Cr Equity/share option reserve $450,000

• Load balancer: Distributes application traffic; it does not protect switch MAC tables.
• IPS: May detect some attack traffic, but it is not the primary control for switch-port MAC learning.
• NGFW: Protects at network boundaries but does not directly limit MAC addresses learned on access ports.

• B — Sales staff will tender for riskier contracts:

• C — Sales staff will encroach on other territories:

• D — Sales staff will look for new jobs:

• Maximum response and resolution times
• Expected uptime or availability
• Performance requirements
• Escalation procedures
• Consequences for failing to meet requirements

• SOW: Defines a project’s scope, tasks, deliverables, and schedule.
• MOA: Documents specific responsibilities agreed upon by two parties.
• MOU: Records a general understanding or intent to cooperate.

• httprint fingerprints Web servers by analyzing their HTTP responses. It can help identify the Web server type and sometimes its version, even when the banner has been modified or hidden.
• Wget is mainly used to download files or Web content.
• WinSSLMiM is associated with SSL man-in-the-middle testing.
• Whisker is an older Web-server vulnerability assessment tool, especially associated with IIS, rather than the expected banner-grabbing tool here.

• File policy in Microsoft Defender for Cloud Apps: Can detect activity involving files, but it is not designed specifically to investigate risk from departing or deleted users.
• Access review policy in Microsoft Entra: Reviews whether users should retain access to resources; it does not detect historical document downloads.
• Alert policy in Microsoft Defender for Office 365: Primarily handles alerts for email and collaboration threats, not insider-risk investigations involving departed users.

• Understating expenses and liabilities
• Overstating profit
• Misleading users of the financial information
• Potentially breaching integrity, objectivity, and professional competence and due care

• A class/teacher fact should contain one row per Class ID. It can support the count of classes and contain attributes such as Teacher First Name and Period Number.
• An attendance fact should contain one row per attendance event, such as Class ID + student + date. It supports attendance counts by day and monthly averages.

• Teacher First Name ? Teacher fact
• Period Number ? Attendance fact

• Amazon S3 as the origin for static content
• Application Load Balancer (ALB) as the origin for dynamic content
• Amazon Route 53 configured to point the company’s domain name to CloudFront

• /static/* ? S3 origin; cache content at edge locations
• Dynamic paths such as /api/* ? ALB origin; forward requests to the EC2 application

• Atomicity: a write fully succeeds or does not appear.
• Consistency: table state remains valid.
• Isolation: concurrent operations do not corrupt one another.
• Durability: committed changes persist.

• Flexible schemas: common data lakes often support flexible or schema-on-read data.
• Open-source formats: common data lakes commonly use open formats such as Parquet.
• Scalable storage: cloud data lakes already provide scalable storage.

• Record changes — a flow can start when a record is updated or otherwise changes.
• Schedules — a flow can run at a specified date/time or on a schedule.
• Record inserts — a flow can start when a new record is created.

• Subflows are reusable flow components called by another flow; they are not normally trigger types.
• Record views do not generally initiate a Flow Designer flow.

• Deficiency found before patient use: usually does not require an adverse-event report because no patient exposure occurred.
• Event caused solely by the patient’s condition: may not be reportable if the device did not contribute.
• Malfunction protection operated correctly: generally exempt when the device’s safety mechanism worked as intended and prevented harm.

• Self-signed certificate — Causes a certificate trust warning, not incorrect name resolution.
• Nameserver record — A DNS record problem would usually affect multiple users, unless only this computer uses a different DNS server.
• IP helper — Relays certain network services, commonly DHCP, between subnets; it does not normally determine website name resolution.