Banking CRCM Exam
CERTIFIED REGULATORY COMPLIANCE MANAGER (CRCM) (Page 21 )

Updated On: 11-Jan-2026

Creditors must retain for 25 months after the date that an offer of credit is made (12 months for business applicants with gross revenues of $1 million or less) the following items EXCEPT:

  1. The text of any prescreened solicitation
  2. All other written information concerning the applicant
  3. The list of criteria used to select recipients
  4. Any record of complaints regarding the solicitation

Answer(s): B



A bank may engage in voluntary self-testing and self-correction of its compliance with Regulation B. If the bank takes any appropriate corrective action, the reports, results, analysis, opinions, and conclusions of the self-test will be protected by a privilege. The privilege will be lost if

  1. Loan and application files or other records related to a credit transaction and information derived from such files and records, even if it has been reorganized and summarized for analysis
  2. The information is voluntarily disclosed to the government
  3. The public or is used in any manner as a defense to a discrimination charge
  4. credit information is furnished in response to inquiries concerning an account reflecting the participation of consumer

Answer(s): B,C



Content of notification to credit consumers must contain:

  1. Statement of the action taken
  2. Name and address of creditor
  3. Statement of the specific reasons for the adverse action or a disclosure of the applicant's right to receive the specific reasons within 30 days of a request. The request for specific reasons must be made within 60 days of the receipt of the adverse action notice.
  4. Statement of the specific reasons for the adverse action or a disclosure of the applicant's right to receive the specific reasons within 15 days of a request. The request for specific reasons must be made within 30 days of the receipt of the adverse action notice.

Answer(s): A,B,C



FDIC guidance lists three requirements to ensure compliance with spousal signature rules include all of the following EXCEPT:

  1. Review and revise policies
    Eliminate policies or procedures that are inconsistent with the requirements Expand loan policies and procedures to provide loan staff with specific guidance on state law(s) regarding requiring signatures
    Cover the laws of all states where the creditor institution does business Create checklists to address situations when spousal signatures can be required
  2. Provide training to consumer and commercial loan staff
  3. Implement monitoring and auditing programs to check for spousal signature violations
  4. Must allow an applicant to designate a birth-given first name and a birth-given, surname, spouse's surname, or combination

Answer(s): D



These are the definitions of _: The refusal to grant credit in substantially the amount or on substantially the terms requested in an application (and the applicant uses or expressly accepts the credit offered) A termination of the account or an unfavorable change in the terms of an account, unless the change affects substantially all of the lender's accounts of that type.A refusal to increase the amount of credit available to an applicant who has made an application for an increase

  1. Adverse action-12 CFR 202.2(c)
  2. Special-purpose credit-12 CFR 202.8
  3. Refusals- 12 CFR 202.8
  4. security agreements-12 CFR 202.2(c)

Answer(s): A



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