FF Ltd was established three years ago. Since then the company, which provides online financial advice, has experienced rapid growth and the management team has not really had the time to put management systems and procedures into place.
The organisation has asked you to look at the way in which the company deals with its disciplinary problems and procedures.
Choose from the following ALL that apply as recommended guidelines for drawing up a disciplinary procedure:
- Procedures should be written down to avoid misunderstandings.
- Staff should be provided with a copy of the procedures and relevant sections of the policy made clear.
- Discipline is all about punishment and it should state this in the policy document.
- Disciplinary procedures should consist of having informal chats outside of the organisation.
- Steps should be detailed to investigate complaints that might lead to legal action.
- Appeals procedures should be given as and when required as a last resort.