AW is a newly appointed manager of the accounts department in organisation S. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant.
However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive and disorganised. AW recognises a need to improve the effectiveness of the meetings.
Which THREE actions should AW take in order to have more effective meetings?
- Produce an agenda at the meeting
- Determine the purpose of the meeting
- Publish lengthy and detailed minutes
- Manage the plan of action
- Establish who should attend
- Allow attendees to talk through issues with each other independent of the chairperson