CIMA E2 Exam Questions
Managing Performance (Page 6 )

According to Belbin the success of a group can depend significantly upon the balance of individual skills and personality types within the group. A well balanced group should contain eight main character types.

Which THREE of the following are character types as identified by Belbin?

In order to compete successfully Company A needs to change. It needs to become more innovative and generate new ideas to get ahead of the competition.

Which of the strategies below, relating to conflict management (Mainwaring 1991), would help Company A to achieve this?

A large medical practice has decided to switch from using hand-written medical records to electronic ones. All 32 staff at the practice use hand-written medical records when performing their jobs and have expressed concerns about switching to the new electronic format. The practice manager has decided to firstly spend time unfreezing the employees' belief that the old way of recording patient records is adequate.

The manager will then need to manage the transition by implementing the new electronic recording system. Finally, the manager will need to refreeze the new method of working into the culture of the practice and embed it as the normal way of working.

Which analyst developed this three stage approach to change management?

Identify THREE advantages of a matrix organisation structure for the execution of significant business projects:

A mission statement describes the organisation's basic function in society.
Which of the following is NOT an element of a mission statement?