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An automotive company has hired Tom as the procurement manager. Tom is to manage a team of two people who have worked in the department for a number of years. Conflict exists between the two members of staff due to an overlap of responsibilities.
Which of the following processes would be most appropriate for Tom to use to reduce this conflict?

  1. Tom could avoid mentioning the conflict and hope that it is resolved without action
  2. Tom could hire an additional member of staff to take on some of the duties
  3. Tom could restructure the team so both members do not have to work together
  4. Tom could arrange a meeting and set performance targets for each member

Answer(s): D

Explanation:

Arranging a meeting to clarify roles and setting performance targets provides clear expectations and encourages accountability. This aligns with CIPS guidelines on managing conflicts through constructive engagement.



A common reason attributed to many partnerships failing is ...

  1. A bad advertising campaign
  2. Not winning every contract they bid for
  3. No contract being in place
  4. Poor communication

Answer(s): D

Explanation:

Poor communication leads to misunderstandings, unmet expectations, and conflict, undermining partnerships. CIPS stresses the importance of transparent and regular communication to ensure alignment and success.



Which of the following are advantages for the buyer of early supplier involvement with the buyer's product development team?

  1. 1 and 2 only
  2. 1 and 3 only
  3. 2 and 3 only
  4. 2 and 4 only

Answer(s): D

Explanation:

Early supplier involvement ensures the supplier understands process timelines and allows the buyer to leverage supplier capabilities. This improves product development efficiency and enhances outcomes.



Philip is working with a supplier where the annual spend is low but the market risk is high.
What portfolio analysis category would be appropriate?

  1. Strategic
  2. Leverage
  3. Non-critical
  4. Bottleneck

Answer(s): D

Explanation:

Bottleneck items pose high risk despite low spend. Effective management of these suppliers minimizes supply chain disruptions, aligning with portfolio analysis strategies.






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