Free L5M15 Exam Braindumps
Advanced Negotiation Questions 16–20 (page: 5)

Updated On: 10-Feb-2026

Which stage of team development is typically characterised by frustration and conflict?

  1. Forming
  2. Storming
  3. Norming
  4. Adjourning

Answer(s): B

Explanation:

In Tuckman's model, storming follows forming and features challenge, tension, and testing of roles. Effective leadership and clarity of purpose help teams move into norming and performing.


Reference:

CIPS L5M15 ­ Teams in negotiation: Tuckman stages.



According to Maslow's hierarchy of needs, which is the most basic human need?

  1. Safety
  2. Belonging
  3. Emotional
  4. Physiological

Answer(s): D

Explanation:

Physiological needs (air, water, food, rest) sit at the base of Maslow's pyramid. Higher-order needs (safety, belonging, esteem, self-actualisation) become salient once lower levels are reasonably satisfied.


Reference:

CIPS L5M15 ­ Motivation theories applied to negotiation.



What was the principal conclusion of the Hawthorne experiments?

  1. People are motivated by money.
  2. People work better when the lighting is better.
  3. People work harder when they're being observed.
  4. People are inherently lazy.

Answer(s): C

Explanation:

The "Hawthorne effect" suggests performance can improve simply because people know they are being studied/observed--attention and interest from management can boost engagement.


Reference:

CIPS L5M15 ­ Motivation and behaviour: Hawthorne/Elton Mayo.



Josh plans to use a Myers­Briggs assessment for junior candidates.
What type of test is this?

  1. Personality test
  2. Competence test
  3. Procurement test
  4. Intelligence test

Answer(s): A

Explanation:

Myers­Briggs Type Indicator (MBTI) profiles personality preferences (e.g., introversion/extraversion).
It is not a measure of intelligence or job competence.


Reference:

CIPS L5M15 ­ Assessing people in negotiation contexts: personality tools.



Which of the following is not a personality characteristic in the OCEAN "Big Five" model?

  1. Openness
  2. Agreeableness
  3. Neuroticism
  4. Sensitivity

Answer(s): D

Explanation:

The Big Five traits are Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism (OCEAN). "Sensitivity" is not one of the five canonical factors.


Reference:

CIPS L5M15 ­ Individual differences and Big Five personality traits.



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