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Achieving Competitive Advantage Through the Supply Chain Questions 21–25 (page: 6)

Updated On: 10-Feb-2026

In a typical Supply Chain Quality Framework (SCQF), which of the following characteristics is likely to feature?

Select THREE.

  1. Sustainability
  2. Information
  3. Continuous Improvement
  4. Procurement
  5. Marketing

Answer(s): A,B,C

Explanation:

The SCQF integrates factors that promote long-term excellence across the chain: leadership, stakeholder commitment, sustainability, information management, and continuous improvement.

These underpin effective quality and performance.

Short cited term: "key features include sustainability, information and continuous improvement." (L5M7 Study Guide, p. 34)


Reference:

CIPS L5M7 Study Guide, p. 34.



Jerry works in product development at a clothing manufacturer. The company is discussing ways of adding value for customers. Jerry suggests reducing prices could be a form of added value. Is he correct?

  1. Yes ­ this is a form of added value but requires the ability of the supply chain to reduce costs.
  2. Yes ­ this will increase the company's profit margin.
  3. No ­ added value is only a form of innovation.
  4. No ­ as the customer is not offered anything additional to their purchase.

Answer(s): A

Explanation:

Added Value arises whenever the customer perceives extra benefit. Lowering prices can add value if the supply chain reduces costs to support it sustainably.

Short cited term: "price reduction is a form of added value if supported by cost efficiencies." (L5M7 Study Guide, p. 35)


Reference:

CIPS L5M7 Study Guide, p. 35.



Long runs, stable product design, and inventory buffers are objectives of which business function?

  1. Sourcing
  2. Manufacturing
  3. Logistics
  4. Sales

Answer(s): B

Explanation:

Manufacturing objectives emphasise efficiency through long production runs, stable design, and inventory buffering to ensure continuity of output.

Short cited term: "manufacturing ­ long runs and inventory buffer." (L5M7 Study Guide, p. 36)


Reference:

CIPS L5M7 Study Guide, p. 36.



The effective balancing of demand variability and inventory that achieves the optimal time a product passes through the supply chain is known as:

  1. Just-in-Time
  2. Lean Manufacturing
  3. The Theory of Swift, Even Flow
  4. Cycle Time

Answer(s): C

Explanation:

The Theory of Swift Even Flow states that organisational efficiency improves as the flow of materials, information, and cash becomes smooth and consistent through the chain.

Short cited term: "balancing demand and inventory to achieve swift, even flow." (L5M7 Study Guide, p. 37)


Reference:

CIPS L5M7 Study Guide, p. 37.



Which of the following statements about supply chain knowledge is correct? Select TWO.

  1. Where supply chain knowledge is low, there is high collaboration with partners.
  2. Where supply chain knowledge is low, members tend to operate independently of others.
  3. Where there is high readiness to use technology, IT use is deliberate and structured.
  4. Where technology utilisation is low, systems and policies are consistent.

Answer(s): B,C

Explanation:

When knowledge is low, members work independently; higher technological readiness creates deliberate and structured IT use.

Short cited term: "low knowledge independent working; high tech readiness structured IT use."

(L5M7 Study Guide, p. 51)


Reference:

CIPS L5M7 Study Guide, p. 51.



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