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Free CIPS L6M9 Exam Questions (page: 4)

Page 4 of 22
PDF with 84 Questions

Zelda is the Head Consultant at Pirate Architects Ltd, which provides services to clients in the construction industry. She has a team of 20 consultants and is considering how many projects each team member should handle. In terms of capacity loading, which factors should Zelda consider when assigning projects? Select ALL that apply.

  1. Staff member's experience
  2. Staff member's efficiency
  3. Staff member's salary
  4. Staff member's time availability
  5. Staff member's effectiveness

Answer(s): A,B,D,E

Explanation:

Capacity loading determines how much work each employee can handle. Key factors include experience, efficiency, time availability, and effectiveness. Salary is not relevant to determining workload capacity--though managers might mistakenly believe higher-paid employees should take on more. (See p.181)



LTL Ltd is a manufacturing organisation producing made-to-order equipment for the construction industry, such as bespoke windows and doors. The Head of Operations has received four large orders and is considering the sequencing of production.
Which of the following should the company do?

  1. Use a First Come, First Serve system to prioritise the orders that were made first, ensuring customer satisfaction
  2. Sequence the orders in the way that will be the cheapest to produce, creating the highest profit margin
  3. Create the orders in the most logical, economic, and fastest pattern. This may mean that the first order received is the last to be produced
  4. Start manufacturing the order that has the longest completion time first so all orders are ready at the same time

Answer(s): C

Explanation:

Sequencing involves balancing logic, cost, and speed to optimise production. Prioritising orders purely by arrival time (Option A) or cost efficiency (Option B) might not be practical. Similarly, making sure all orders finish at the same time (Option D) isn't always necessary. (See p.183)



Manuel has created an Efficient Frontier diagram mapping six options his organisation can take. Is it possible for there to be two curves on this diagram?

  1. Yes - the second curve can represent what is achievable should the organisation engage in continuous improvement
  2. Yes - there should always be at least two curves on the graph to demonstrate different timescales for the options
  3. No - only one curve is needed as this plots the trade-offs and level of risk
  4. No - the diagram should only have straight lines, not curves

Answer(s): A

Explanation:

An Efficient Frontier diagram can have multiple curves. The first curve shows potential return on investment under current conditions, while the second curve models improvements if the organisation engages in continuous improvement. A third curve may represent a long-term vision, but this is less common. (See p.136)



Which of the following can be used to pre-assess the consequences of a network member not meeting the control requirements set by the organisation?

  1. Escalation strategy
  2. Operations strategy
  3. KPIs
  4. Corporate strategy

Answer(s): A

Explanation:

The key term in this question is "pre-assess." An escalation strategy identifies risks in the supply network and outlines how to manage disruptions before they escalate. It ensures control issues are handled efficiently by escalating them to senior management when necessary. (See p.194)



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