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QUESTION: 21

Customer relationship takes into consideration the conceptual nature of person as compared to their detailed nature. What does conceptual nature means?

The conceptual nature of a person is about their knowledge and their intrinsic and extrinsic motivations.
The conceptual nature of a person is about their work experience and their intrinsic and extrinsic motivations.
The conceptual nature of a person is about their personality and their intrinsic and extrinsic motivations.
The conceptual nature of a person is about their attitude and their intrinsic and extrinsic motivations.

Answer(s): C

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QUESTION: 22

Security attacks are stealthier than ever. Pervasive protection is needed. When should it be implemented?

All of the above
After the attack
During the attack
Before the attack

Answer(s): A

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QUESTION: 23

Which of the following describes the benefits of Cisco intelligent automation for cloud software?

It defines the deployment and management requirements of an entire application stack.
It automates sophisticated data center and standard business processes from a single, selfservice portal.
It builds a robust security architecture while significantly reducing WAN costs and time to deploy new services.
It includes Wireless LAN, Security/SD-WAN, Switching, Mobility Management, and Insight.

Answer(s): B

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