Throughout the customer lifecycle, opportunities can occur that lead to customers becoming advocates for the Customer Success Manager's company.Which two opportunities can lead to advocacy? (Choose two.)
Answer(s): A,D
The customer wants to increase the number of services in their portfolio and improve the time to launch these services.Which two business outcomes are appropriate? (Choose two.)
Answer(s): C,D
Which two outcomes are expansion opportunities within customer success? (Choose two.)
Answer(s): A,E
There are many ways that you can add value for your customers by expanding their consumption of your solutions and services, such as these examples:- Add features to the product or upgrade the license tier- Implement or optimize services
Which method is directly associated with evaluating a customer outcome?
Answer(s): D
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José commented on December 14, 2023 Good questions MEXICO upvote
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