Palo Alto Networks

Cisco 820-605 Exam
Cisco Customer Success Manager (CSM) (Page 3 )

Updated On: 1-Feb-2026

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Download PDF version with 163 Questions

QUESTION: 87

Refer to the exhibit.

What is the problem with this RACI example?

Every task should have four people consulted.
No one has multiple roles.
More stakeholders should be involved.
Too many people are accountable for this task.

Answer(s): D

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QUESTION: 86

Which type of information should be captured during the first customer engagement?

cases escalated to technical support
expansion opportunities
customer's desired outcomes
stakeholder map

Answer(s): C

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QUESTION: 85

DRAG DROP (Drag and Drop is not supported).

An external customer case study is being created. Drag and drop the contents which show value from the left onto the right. Not all content choices are used.

See Explanation section for answer.

Answer(s): A

Explanation:

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QUESTION: 84

What is the main objective of customer success?

customer's return on investment
known and unknown features of our product and solutions
customer's reduction of risk
outcomes customers are trying to achieve

Answer(s): D

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QUESTION: 83

What is a key driver that is creating the need for customer success?

financial resources
subscription economy
advanced specializations
portfolio management

Answer(s): B

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Tayyab Commented on January 16, 2026
Good Content
JAPAN

Tayyab Commented on January 16, 2026
Detailed exploring the trick questions - Worth it
JAPAN

devi Commented on January 16, 2026
Very good source
UNITED STATES

SA Commented on January 16, 2026
I noticed quostion 83 and 84 are incorrect
SOUTH AFRICA

SV Commented on January 16, 2026
Helpful for certification exam preparation
INDIA

South Africa Commented on January 16, 2026
Is Question:83 answer is correct? Is Question:84 answer correct?
SOUTH AFRICA

JJ Commented on January 15, 2026
several missing questions
Anonymous

Wilden Commented on January 15, 2026
I passed the CompTIA XK0-006 exam today. Bottom Line: It’s harder than the old Linux+, but the cert carries more weight now. Don't just memorize commands; you need to understand how to script them. The questions in this exam prep is very relevant and close real scenarios.
CANADA

Josh Commented on January 15, 2026
69 should be B
FRANCE

Pieter Commented on January 15, 2026
113 should be "alerts"?
NETHERLANDS

lya Commented on January 15, 2026
the best way to study for splunk 1002!
Anonymous

Pieter Commented on January 15, 2026
I think Q89 option E should state "Windows Hello for Business FIDO2 security key" and not "Windows Hello for Business".
NETHERLANDS

Cutiepie Commented on January 15, 2026
It's a good mcd prep material.I will be writing this exam on jan 27 and will update you my expereince
AUSTRALIA

Kangal Commented on January 15, 2026
I joined their Reddit site here at: https://www.reddit.com/r/FreeExamPrep/ and upvoted their posts. Then I sent them an email with my Reddit userId and told them about this. They gave me free access to the rest of the questions and their premium version.
INDIA

SV Commented on January 15, 2026
useful content
INDIA

Dibyajyoti Commented on January 15, 2026
Still learning and seems it will work for me
UNITED STATES

QUOC KHOI Commented on January 15, 2026
It's so helpful for me!!
Anonymous

Ronewa Maivha Commented on January 15, 2026
Good Learning Material
SOUTH AFRICA

Abdullah Commented on January 15, 2026
I found them from their Reddit site at: https://www.reddit.com/r/AzureExamPrep I Just joined the group and they sent me the link to full version of the exam questions. Thanks Team.
European Union

Pieter Commented on January 14, 2026
I think for question 32 the answer must be answer C, in fact it first says A and then it is pointed out the answer is C.
NETHERLANDS

QUESTION: 26 Commented on January 14, 2026
| Term | Mechanism / Function | | ------------------ | ------------------------------------------------------------------ | | **Policy map** | Mechanism to **create a schedule for packets prior to forwarding** | | **Service policy** | Mechanism to **apply a QoS policy to an interface** | | **DSCP** | Portion of the **IP header used to classify packets** |
UNITED STATES

Je Yi Commented on January 14, 2026
Questions are about 1400 in total. Suitable for revision for last week preparation.
Anonymous

VJ Commented on January 14, 2026
So far the questions are really helpful
Anonymous

Sindhu Commented on January 14, 2026
Useful content for certification preparation
INDIA

Sindhu Commented on January 14, 2026
Useful content for exam preparation
INDIA

Don Commented on January 13, 2026
This exam prep offered a lot of insight to the actual exam. Most of the questions are very similar to actual scenarios in the exam.
UNITED STATES

Anonymous Commented on January 13, 2026
Been helpful
UNITED STATES

Prasad Commented on January 12, 2026
First of all, thanks for providing the exam questions. These will be helpful to pass the exam. As suggested by others, it will be more helpful if an explanation is provided for the right answers.
INDIA

NBK_2020 Commented on January 12, 2026
Good learning material
INDIA

Shruti Commented on January 12, 2026
Great material
Anonymous

Daniel Commented on January 12, 2026
Interesting and great content
UNITED KINGDOM

Sindhu Commented on January 12, 2026
Good content
INDIA

Sindhu Commented on January 12, 2026
Very useful content for exam preparation
INDIA

Tshidi Commented on January 11, 2026
This is really helpful
Anonymous

RD Commented on January 11, 2026
i have solved 80 ques, till now. Out of which approx. 5-6 ques answers are wrong. Please verify it with scrum guide.
Anonymous

Fickry Commented on January 11, 2026
nice examp preparation for outsystems
Anonymous

Tshidi Commented on January 11, 2026
great learning material
Anonymous

amazon Commented on January 10, 2026
QUESTION: 88 right answer is : A) Configure the requester pays feature on the compani;s S3 bucket
CANADA

Prasad MP Commented on January 10, 2026
good questions and answers
Anonymous

Anonymous Commented on January 09, 2026
Insightful.
UNITED STATES

Leo Commented on January 09, 2026
Amazing Exam prep
Anonymous

Tshidi Commented on January 09, 2026
This questions really helped for the exam preparations
Anonymous

Tshidi Commented on January 09, 2026
I have a clear understanding of what kind of questions to expect in the exam
Anonymous

martin Commented on January 09, 2026
Question number 1 with the drag and drop on the printer display was actually in the exam i took for the new version v15.
Anonymous

bashir Aldebri Libya Commented on January 09, 2026
Thank you for choosing helpful questions
LIBYAN ARAB JAMAHIRIYA

Bashir Aldebri Commented on January 09, 2026
Thanks for the helpful chosen questions
LIBYAN ARAB JAMAHIRIYA

Tshidi Commented on January 08, 2026
These questions really helped me to prepare for az-104 exam
Anonymous

Jaggu Commented on January 08, 2026
very helpful
Anonymous

SR Commented on January 07, 2026
I have so enjoyed using this Exam prep for practice as the answers are validated. Welldone to the team
Anonymous

Dirks Commented on January 07, 2026
Me thinks that 372 is a BS question: In order for an adjacency to form: S- Subnet (must agree on the subnet) T- Network Type (Broadcast, Point to point) T- Timers A- Area number M- MTU P- Passwords (optional) So modifying the network type and/or the Hello timers, would cause it to fail. So the answer could be A or D. Please correct me if I am wrong.
UNITED STATES