A technician is reinstalling Windows for a user and wants to keep the user’s files and settings. Afterward, the user notices that personal files are no longer available and settings have been restored to default. Which of the following did the technician MOST likely execute to cause this issue?
Answer(s): A
A technician encounters a previously unidentified issue. The technician conducts some research, finds a solution, and resolves the issue.According to best practices, which of the following should the technician do so the issue can be addressed if it is encountered again?
Answer(s): D
A technician is working on a desktop computer that is not performing as expected. Program windows sometimes open and close without user intervention. Windows cannot check for OS updates, and some websites are not accessible. Which of the following tasks should the technician perform FIRST?
An office building lost power, and the generator started up. Users on several floors have reported their machines will not start, even though the generator is running. A technician is working to divert power from other floors until all users are able to work. Which of the following is the BEST solution for the technician to recommend?
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