Free 220-1002 Exam Braindumps
(Retired and replaced with 220-1201) Questions 69–72 (page: 19)

Updated On: 17-Aug-2023

A new policy requires all users to log on to their corporate workstations using smart card authentication. Which of the following best practices should be implemented to further secure access to workstations?

  1. Data encryption
  2. Screen lock timeouts
  3. Required screensavers
  4. Strong passwords

Answer(s): B



A customer recently lost data because it was accidentally deleted. The customer calls a technician and asks to have a Windows backup solution installed. The customer needs to ensure all company data is backed up and quickly recoverable every time a change is made. Which of the following solutions would the technician MOST likely recommend? (Choose two.)

  1. File level
  2. Bare metal
  3. Tape backup
  4. Shadow Copy
  5. Critical applications
  6. Image level

Answer(s): C,D



SIMULATION
Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.

INSTRUCTIONS
Click on individual tickets to see the ticket details. View attachments to determine the problem.

Select the appropriate issue from the ‘Issue’ drop-down menu. Then, select the MOST efficient resolution from the ‘Resolution’ drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue form the ‘Verify/Resolve’ drop-down menu.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.


printer_properties.png


network_config.png



error.png

  1. See Explanation section for answer.

Answer(s): A

Explanation:

First (High Priority) Ticket – Incorrect IP Address – Create DHCP reservation – ipconfig/renew
Second (Low Priority) Ticket – BSOD – Uninstall Application - Safemode



A user installed an application that now requires a license key to enable full functionality. The user contacts support, and the technician decides to enter a license key in the software GUI on behalf of the user. Which of the following will support this task?

  1. SSH
  2. RDP
  3. FTP
  4. Telnet

Answer(s): B



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