CompTIA 220-1002 Exam Questions
(Retired and replaced with 220-1201) (Page 2 )

Updated On: 26-May-2026

SIMULATION
A technician has installed two new drives in a computer in the computer lab. Disk1 will be utilized for user and application data. Disk 2 is being reserved for future use. The technician has been unable to format the appropriate disk from the command prompt.

The lab requirements state that Disk1 should be a dynamic disk that contains two partitions. The first partition needs to be 256,000 MB and mapped to drive F. The second partition needs to be 512,000 MB and mapped to drive G.

The new partitions must be formatted to prevent each user’s files from being accessed by other users, and the disk must be configured to account for future redundancy.

A consistent file system must be maintained on the machine.

INSTRUCTIONS:
Conduct the necessary steps within the Disk Manager to accomplish these tasks.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.












  1. See Explanation section for answer.

Answer(s): A

Explanation:

Please review explanation for detailed answer.
-Right click on disk 1, click on initialize
-Choose disk and option as MBR. Hit ok.
-Again, right click on disk 1 and choose convert to dynamic disk.
-Now right click on disk 1 and choose new simple volume.
-Specify storage as 256000 and assign a drive letter F and choose file system as NTFS and click finish.
-Do the same thing for rest of space of disk 1, assigning 512000MB and using Disc G.

Here are the screen shots showing this process:























A technician finds data that may be in violation of federal law while servicing a customer's computer. According to the standards of professionalism, which of the following actions describes what the technician should do NEXT?

  1. Report the findings to the authorities.
  2. Make backup copies of the data.
  3. Return the computer to the customer.
  4. Document what was found on the work order.

Answer(s): A



A technician was approved for four hours of downtime to upgrade an email server. After three-and-a-half hours, the technician was not able to complete the upgrade successfully. The technician then decided to revert to the original email environment, but that also failed and put the technician past the four-hour window. Which of the following should the technician have used to prevent going over the approved window of downtime?

  1. Change documentation
  2. End user acceptance
  3. Risk analysis
  4. Back-out plan

Answer(s): C



To which of the following should a technician ground an ESD strap when adding memory to a workstation?

  1. Computer chassis
  2. Surge protector
  3. Wooden workbench
  4. Power supply

Answer(s): A



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