CompTIA 220-1002 Exam Questions
(Retired and replaced with 220-1201) (Page 9 )

A user has a fresh installation of a Windows OS. Several months later, the user discovers that a needed feature requires an elevated version of the OS. Which of the following is the BEST option to acquire this needed feature?

A technician is actively working on the installation of a network printer for Customer A and runs into issues installing the print drivers on a few client computers. The technician has also been dispatched to Customer B's location to troubleshoot a multiple-client machine that is unable to access the company's intranet and is scheduled to arrive at 9:00 a.m. The technician will not make it to the next appointment on time. Which of the following should the technician do NEXT?

DRAG DROP (Drag and Drop is not supported)
You have been tasked to identify specific information from the hosts below.

Gather the following information by clicking on each host:

-GPO
-Hostname
-Domain name
-Network address

You can query help for a list of available commands.

INSTRUCTIONS:
Enter the appropriate system command and drag appropriate information for each host.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

When attempting to use a search engine, the user is redirected to an unfamiliar domain every time. A technician scans the computer offline and determines all operating system files and web browser executables are unchanged from the default image. Additionally, no viruses or malware are found on the machine. No other users are having similar issues. Which of the following should be performed NEXT when attempting to diagnose the issue? (Choose two.)