An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide to the management team?
Answer(s): C
An incident report provides a summary of the outage and the actions taken, which is the documentation the management team requires.
A technician is troubleshooting a print spooler that repeatedly fails to start on a Windows 11 desktop computer. The technician determines the root cause is required dependencies are failing to run. Which of the following tools is the technician using?
Answer(s): B
The Services tool in Windows allows the technician to identify service dependencies and manage the print spooler service.
A user’s computer is running slowly. Web pages take several seconds to open, and applications are slow responding to user input. A technician opens the Windows Task Manager and sees the following information:Disk: 2% Network: 12% GPU: 15% CPU: 70% Memory: 97%Which of the following would a technician most likely do to resolve the issue?
Closing unnecessary programs will free up memory usage, which is at 97%, and improve overall computer performance.
A malicious actor uses multiple endpoints that are spread across multiple locations to target a single endpoint. Which of the following describes this threat?
Answer(s): D
A distributed denial of service (DDoS) attack involves multiple endpoints from different locations targeting a single endpoint to disrupt its services.
A user decides to switch to Windows from Linux and is trying to migrate data using an external USB hard disk. However, when the user connects the cable to the Windows machine, an error message appears stating the device must be formatted before it can be used. The hard disk works as expected when connected to the Linux machine. Which of the following should the user do to resolve this issue?
Updating the file allocation system to exFAT allows compatibility between Linux and Windows, enabling the hard disk to be read and written to by both operating systems.
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