An end user wants to have a sales printer added to their computer. The printer is on the domain. Which of the following is the best method for the technician to add the printer?
Answer(s): A
Selecting the printer from the print server is the best method for adding a domain printer to a user’s computer.
Which of the following authentication methods is the best way to prevent users from frequently entering their credentials?
Answer(s): B
Single sign-on (SSO) allows users to access multiple resources with a single set of credentials, minimizing the need to repeatedly enter their login information.
A secretary receives an email from the company's chief executive officer with a request to pay a vendor immediately. After the payment is made, the chief executive officer tells the secretary that they never sent that email. Which of the following social engineering tactics best describes this type of attack?
Answer(s): D
Spear phishing is a targeted email attack aimed at a specific individual or role, such as the secretary, by pretending to be someone trusted like the CEO.
Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
Restarting the phone is a simple first diagnostic step that can resolve performance issues by clearing temporary memory and processes.
A user is unable to use the latest version of an application on a legacy, personal tablet. Which of the following is most likely the reason?
The OS is end-of-life, which prevents the latest version of the application from being supported or installed on the legacy tablet.
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