Free GCP-GC-ARC Exam braindumps download (GCP-GC-ARC exam dumps Free)

QUESTION: 1

Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?

DTMF
CRM
IVR
Telephony

Answer(s): C

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QUESTION: 25

Select all the naming requirements for prompts. (Choose two.)

A prompt name can begin with a letter.
A prompt name can begin with a numeric or special character.
A prompt name can contain letters, underscore, and numbers.
A prompt name can contain spaces or special characters.

Answer(s): A,C

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QUESTION: 26

You are the administrator of a contact center and assigned to advertise an upcoming product to your customers. Choose all the correct options for this scenario. (Choose two.)

Use an outbound campaign to promote the product.
Use the directory feature for advertising the product.
Use the prompt feature to play the product details every time customer dials your contact center.
Use the data tables feature for advertising the product.

Answer(s): A,C

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