Which of the following feature is used to test the created flow before it goes live?
Answer(s): C
Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)
Answer(s): A,D
You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.
Which of the following components can be configured to read and write data from a CRM?
You want to create a call flow to get the customer’s unique identification number. Select the correct action to accomplish the task.
Answer(s): B
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