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Genesys GE0-806 Exam
Genesys Certified Professional 8 System Consultant, Genesys Workforce Management (GCP8 - CWFM) (Page 3 )

Updated On: 12-Jan-2026
Page 3 of 22
PDF with 85 Questions

What must be done to remove obsolete data from the WFM database?

  1. Select 'Cleanup Database' from the WFM Database utility
  2. Change the 'PurgeData' option to 'True' on the WFM application object in the Configuration Layer
  3. Run the 'DB_ Maintain' sql script
  4. Run the DB Wizard from the WFM Configuration Utility

Answer(s): A


Reference:

http://docs.genesys.com/Documentation/WM/8.1.2/Admin/MgmtDBU



Which two actions can you perform using the WFM Configuration Utility?
Choose 2 answers

  1. Modify schedule
  2. Create a Report
  3. Create a shift
  4. Change access rights to scheduling module

Answer(s): A,C



What is the duration for an interaction volume Template?

  1. 1 day
  2. 1 week
  3. l month
  4. l year

Answer(s): D



Publishing a scenario which partially overlaps with another previously published scenario in the Master schedule will cause which of the following?

  1. An Error. Publishing is interrupted. New Scenario is not published
  2. A warning. Publishing Is Interrupted for overlapping period everything else is published
  3. A Warning. Publishing Is Interrupted. User can decide whether to continue and overwrite or stop.
  4. No Error or Warning. All overlapping elements are ignored. Everything else is published E. No Error or Warning. The new scenario Is published and overwrites any previous schedule

Answer(s): D



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