Free GE0-806 Exam Braindumps (page: 5)

Page 4 of 22

In which Genesys application is WFM scheduling performed?

  1. Genesys Administrator
  2. WFM Configuration Utility
  3. WFM Supervisor web
  4. IRD

Answer(s): B



What is the default start step when adding a new Shift?

  1. 5 minutes
  2. 15 minutes
  3. 30 minutes
  4. 1 hour

Answer(s): A



Refer to the image shown: what would you expect to see as the Minimum working Days per week with the configuration displayed?

  1. 5 days
  2. 7 days
  3. 2 days
  4. 4 days

Answer(s): B



When does WFM web place a trade "in review"?

  1. The agent schedules have different trade rules
  2. The agent schedules have the same trade rules
  3. Either agent is trading days off for working days
  4. Either agent has a scheduled exception with the delete rule enabled

Answer(s): A


Reference:

http://docs.genesys.com/Documentation/WM/latest/Admin/EmailNotif






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