A customer calls with a printing problem. You start the troubleshooting process by asking some simple questions. The customer admits that this is his first time using a computer Which three questions should be used to obtain necessary information to solve the problem? (Choose three.)
Answer(s): B,C,D
For which two reasons is it important to have documented processes and procedures? (Choose two.)
Answer(s): B,D
In what two ways does creative thinking enable you to become a valuable resource to the customer? (Choose two.)
Answer(s): C,D
Which two are characteristics of an organization with good inter-departmental relationships?(Choose two.)
Answer(s): A,D
Post your Comments and Discuss HDI QQ0-100 exam with other Community members:
Tom Commented on July 04, 2018 These questions are BANG ON! Just passed my exam. Thanks guys. CROATIA (Local Name: Hrvatska)
Bader ALQAHTANI Commented on July 02, 2018 I ordered the dump of exam 70-740 ,I hope it helpful. UNITED STATES
Tom Commented on April 08, 2018 This is a valid dump with correct questions and answers. CROATIA (Local Name: Hrvatska)
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