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Free QQ0-100 Exam Braindumps (page: 1)

Page 1 of 30
PDF with 116 Questions

DRAG DROP (Drag and Drop is not supported)
Click the Task button. Place each style next to its attribute. For instructions on how to answer a
Drag and Drop question, click the Help button.

  1. See Explanation section for answer.

Answer(s): A

Explanation:



What is a key benefit of purchasing a knowledge database?

  1. It provides comprehensive information on proprietary applications
  2. It is inexpensive to purchase
  3. It provides comprehensive information on commonly used hardware and software
  4. It is inexpensive to update

Answer(s): C



Which three are the most common type of network problems? (Choose three.)

  1. Collisions, congestion, and delays
  2. Segment or ring does not respond, traffic limited, no workaround
  3. Systems will not reboot
  4. Users cannot reach connected devices, i.e., PC, servers, workstations

Answer(s): A,B,D



Why are customer satisfaction surveys important?

  1. They determine the percentage of first call resolution (FCR)
  2. They reveal how the help desk is perceived by the customer
  3. They reveal what abandon rate is acceptable
  4. They determine what level of support the customer is receiving

Answer(s): B



Page 1 of 30



Post your Comments and Discuss HDI QQ0-100 exam with other Community members:

Tom commented on July 04, 2018
These questions are BANG ON! Just passed my exam. Thanks guys.
CROATIA (Local Name: Hrvatska)
upvote

Bader ALQAHTANI commented on July 02, 2018
I ordered the dump of exam 70-740 ,I hope it helpful.
UNITED STATES
upvote

Tom commented on April 08, 2018
This is a valid dump with correct questions and answers.
CROATIA (Local Name: Hrvatska)
upvote