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Certified Professional in Healthcare Quality Questions 61–65 (page: 14)

Updated On: 9-Feb-2026

Which of the following process can be judged as having highest quality of care?

  1. Successful completion of a surgical operation
  2. Successful completion of a surgical operation and a good recovery
  3. Successful completion of a surgical operation, a good recovery and ascertaining that the operation was indicated
  4. Successful completion of a surgical operation, a good recovery and ascertaining that the operation was not indicated

Answer(s): D



The concept of cost-effectiveness in Healthcare delivery means:

  1. A proportionately justified improvement in health status of patient is obtained comparing to the cost incurred.
  2. Little improvement in Health status of patient is obtained at a very high cost
  3. Little improvement in Health status of patient is obtained at a very low cost
  4. Great improvement in Health status of patient is obtained at a very low cost

Answer(s): A



Interpersonal relationships are the fundamental part of a management system. They basically coordinate activities of different departments in a unit. What is the role of Interpersonal relationships in Healthcare delivery systems?

  1. Promotion of cordial relationships
  2. Clinicians who relate well to their patients are more likely to elicit a more complete and accurate history from their patients
  3. It relates to Medical Ethics
  4. None of the above

Answer(s): B



IHI has designed a model to support its breakthrough collaborative series. A key component of the collaborative model is the ability of participants to work with other organizations to discuss:

  1. Different problems
  2. Lessons learned
  3. Barriers to improvement
  4. Both B and C

Answer(s): D



Employees involved in quality circles are encouraged to develop ideas for improvement or request management efforts to propose solutions for adoption. The aims of the quality circle activities are all of the following EXCEPT:

  1. Contribute to the improvement and development of the enterprise
  2. Respect human relations and build a workshop offering job satisfaction
  3. Deploy human capabilities fully and draw out infinite potential
  4. Avoid sharing o optional measures

Answer(s): D



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