QUESTION: 21

Final responsibility for the cleanliness and overall appearance of banquet and meeting rooms usually rests with the:

general manager.
convention services staff.
banquet staff.
housekeeping staff.
The answer is not available.

Answer(s): E

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QUESTION: 22

Housekeeping's cleaning responsibilities are typically determined by the:

general manager.
executive housekeeper.
rooms division director.
manager of operations.
The answer is not available.

Answer(s): E

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QUESTION: 23

Area inventory lists can be used as a basis for developing:

inspection checklists.
performance standards.
productivity standards.
par levels of supplies.
The answer is not available.

Answer(s): E

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Room inspections over the past week show that the work of three room attendants has been inconsistent. Before some of their assigned rooms could be declared vacant and ready for sale, they had to return to the rooms to clean areas they missed earlier. This situation indicates a problem in the area of:

meeting the department's performance standards.
meeting the department's productivity standards.
developing room pars.
developing frequency schedules.
The answer is not available.

Answer(s): E

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Free CHHE Exam Braindumps (page: 6)

QUESTION: 21

QUESTION: 22

QUESTION: 23

QUESTION: 24