Which of the following management functions best describes the work performed by an executive housekeeper in determining the number of employees needed to meet operational needs?
Answer(s): E
10. Which of the following management functions best describes the work performed by an executive housekeeper in supervising, motivating, training, and disciplining housekeeping employees?
Which of the following is an example of a potential benefit to a lodging property that positively manages employment diversity?
Johanna was recently hired as the executive housekeeper of the 500-room Sun Resort Hotel. After reviewing personnel records, she discovered that the housekeeping department has been experiencing a low rate of retention. She interviewed several of her current room attendants asking them about the reasons behind the turnover. She learned several things including that many of the people who left were frustrated about always having to work weekends and not knowing what their schedule would be until the day before they workeD Some of this was due to the fluctuating occupancy that the property experiences because of the high rate of walk-in guests. What is something that Johanna could do to address these problems and increase retention rates?
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Marie commented on April 06, 2020 I haven't tried the test yet UNITED STATES upvote
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