IBM C2010-659 Exam Prep
Fundamentals of Applying IBM SmartCloud Control Desk V1 (Page 5 )

A. \ibm\smp\logs
B. \ibm\smp\maximo\tools\maximo
C. <WAS_HOME>/profiles/ctgAppSrv01/logs/M/Server
D. <WAS_HOME>/profiles/ctgAppSrv01/profiles/ctgDmgr01/logs

Answer(s): C
QUESTION: 18
Which three main capabilities are combined into IBM SmartCloud Control Desk?

A. Asset Management, Network Management, Event Management
B. Change Management, Contract Management, Performance Management
C. Asset Management, Change Management, Service Request Management
D. Service Request Management, Discovery Management, Problem Management

Answer(s): C
QUESTION: 19
Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose
three.)

A. Importing data
B. Managing changes
C. Managing IT assets
D. Administering self-service
E. Managing configuration items
F. Working with incidents and problems

Answer(s): B, D, F
QUESTION: 20
What are two capabilities of the Quick Configuration application in IBM SmartCloud Control
Desk? (Choose two.)

A. Data loading
B. Restart server
C. Configure an Organization and Site
D. Service Desk content configuration
E. Service Catalog content configuration

Answer(s): A, C
QUESTION: 21
In IBM SmartCloud Control Desk the offerings support several approvals for fulfil ment. Which
record types can be used for fulfil ment of the request after approval?

A. Work Orders, Releases, Change, and Tasks