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Certified Internal Auditor Exam Questions 496–500 (page: 101)

Updated On: 9-Feb-2026

Which of the following types of audit evidence is best defined as the proof of a fact without reliance on presumptions for support?

  1. Direct.
  2. Circumstantial.
  3. Conclusive.
  4. Corroborative.
  5. The answer is pending.

Answer(s): E



The balanced scorecard approach differs from traditional performance measurement approaches because it adds which of the following measures?

I). Financial measures
II). Internal business process measures
III). Client satisfaction measures
IV). Innovation and learning measures

  1. I only
  2. II and IV only
  3. III and IV only
  4. II, III, and IV only

Answer(s): D



The primary reason for adopting TOM was to achieve

  1. Greater customer satisfaction.
  2. Reduced delivery time.
  3. Reduced delivery charges.
  4. Greater employee participation.

Answer(s): A

Explanation:

TOM is an integrated system that anticipates, meets, and exceeds customers needs, wants, and expectations. The management and employees of a large household goods moving company decided to adopt total quality management TOM) and continuous improvement CI). The company believes that if it became nationally known as adhering to TOM and CI, one result would be an increase in the company's profits and market share.



What should the company focus on to achieve quality more economically?

  1. Appraisal costs.
  2. Prevention costs.
  3. Internal failure costs.
  4. External failure costs.

Answer(s): B

Explanation:

Prevention attempts to avoid defective output. Prevention costs include preventive maintenance, employee training, review of equipment design, and evaluation of suppliers. Prevention is less costly than detection and correction of defective output.



A traditional quality control process in manufacturing consists of mass inspection of goods only at the end of a production process. A major deficiency of the traditional control process is that

  1. It is expensive to do the inspections at the end of the process.
  2. It is not possible to rework defective items.
  3. It is not 100% effective.
  4. It does not focus on improving the entire production process.

Answer(s): D

Explanation:

The process used to produce the goods is not thoroughly reviewed and evaluated for efficiency and effectiveness. Preventing defects and increasing efficiency by improving the production process raises quality standards and decreases costs.



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